Playhouse Square Announces Hotel Has Joined InterContinental Hotels Group® (IHG) as Crowne Plaza®

Following a $6 million renovation, the 205-room Wyndham Cleveland at Playhouse Square is now the Crowne Plaza® Cleveland at Playhouse Square. Crowne Plaza is part of the InterContinental Hotels Group® (IHG), one of the world’s leading hotel companies. The renovation encompasses all guest rooms, the restaurant, pool, fitness center and upgraded internet connectivity.

“We had a great 20-year relationship with Wyndham, but we felt it was time for a change,” said Art Falco, President and CEO of Playhouse Square which owns and operates the hotel. “Crowne Plaza has one of the best reservation systems and loyalty programs in the industry, and we wanted to bring that experience to our guests.”

The newly renovated hotel will be part of the Crowne Plaza Accelerate program, a $200 million, three-year brand transformation initiative created to place Crowne Plaza at the forefront of how modern business travelers want to conduct business – without constraints. As part of the program, the Crowne Plaza Cleveland at Playhouse Square will feature 205 WorkLife guestrooms, designed to offer a perfect mix of comfort, connectivity and flexibility.

The Playhouse Square district hotel will offer New American cuisine at its on-site restaurant, the Ghost Light Grille, led by executive chef Zach Conover. Additional amenities include van transit to downtown locations within a five-mile radius for guests; business center; fitness center; swim center with play area for children, sauna and whirlpool; and exhibition and meeting space.

As a major draw for business travelers, the hotel offers the comprehensive Crowne Plaza meetings program, which includes a two-hour response guarantee to RFPs, a dedicated Crowne Plaza Meetings Director and a daily meeting debrief.

The hotel features the Crowne Plaza Sleep Advantage® program, which encompasses the entire sleep experience, from training staff on how to create and maintain a restful environment to providing innovative products and services such as signature bedding, designated quiet zone floors and aromatherapy kits.

“We are excited by where the Crowne Plaza brand is going and the energy from IHG,” said Brian Moloney, general manager of the hotel. “We think this change will have great appeal for today’s modern business and leisure travelers and we look forward to welcoming them to the Crowne Plaza Cleveland at Playhouse Square.”

The Crowne Plaza, located at 1260 Euclid Avenue, is owned and managed by Playhouse Square. The Crowne Plaza brand is part of IHG’s diverse family of brands in nearly 100 countries and territories. The scale and diversity of the IHG family of brands means that its hotels can meet guests’ needs whatever the occasion – whether an overnight getaway, a business trip, a family celebration or a once-in-a-lifetime experience. Reservations can be made by calling 1-877-2 CROWNE or by going to Crowne Plaza hotels participate in IHG® Rewards Club. The industry’s first and largest hotel rewards program is free, and guests can enroll at, by downloading the IHG® App, by calling 1-888-211-9874 or by inquiring at the front desk of any of IHG’s more than 5,000 hotels worldwide. The hotel also participates in IHG Green Engage® and offers unique programs to ensure sustainability.




About Playhouse Square:
The largest performing arts center in the country outside of New York, the not-for-profit Playhouse Square is Northeast Ohio’s destination for Broadway and more great entertainment. A thriving downtown neighborhood, residents, office workers and visitors can dine and relax at one of 12 area restaurants or on U.S. Bank Plaza under the glow of the world’s largest outdoor chandelier – the GE Chandelier. Playhouse Square is a champion of arts education and downtown Cleveland, and proud to be the home of Cleveland Ballet, Cleveland Play House, Cleveland State University Department of Theatre and Dance, DANCECleveland, Great Lakes Theater and Tri-C JazzFest.

About Crowne Plaza®:
Part of the IHG® global portfolio, the Crowne Plaza® Hotels & Resorts brand has more than 400 locations around the world. The Crowne Plaza brand is dedicated to making business travel work for the modern business traveler. IHG recently announced the Crowne Plaza Accelerate plan which includes a $200 million investment in the brand for the Americas region. The plan ensures that the Crowne Plaza brand will remain at the forefront of the new way of doing business with design-led, culturally-relevant and technology-enabled solutions. Visit Connect with us on Twitter: or Facebook:

Notes to Editors:
IHG® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organization with a broad portfolio of hotel brands, including InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, Staybridge Suites® and Candlewood Suites®.

IHG franchises, leases, manages or owns more than 5,200 hotels and nearly 780,000 guest rooms in almost 100 countries, with more than 1,500 hotels in its development pipeline. IHG also manages IHG® Rewards Club, our global loyalty program, which has more than 100 million enrolled members.  

InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales. More than 350,000 people work across IHG’s hotels and corporate offices globally.

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